Metropark Hotel Macau MO

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comments 5

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  Roberto Cabrera

  :: 16 February 2024 09:08:47

  i just went there to have some coffee danish at the lobby, it was a wonderful experience 😍

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  Alexander Ziegler

  :: 01 November 2023 23:14:30

  Very average regarding food. We had lunch as part of a group tour, and I cannot recommend the hotel restaurant. Food was average quality and not really warm and fresh. Buffet was unlimited, so you could eat a lot if you were hungry .

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  Mona Felicia

  :: 10 May 2023 23:50:45

  Modern hotel, room , bathroom quite nice & new… BUT VERY STINKY… SMELLS FROM CIGARETTES EVERYWHERE… even I already at non smoking floor. Location strategic.

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  Vhie Luisa

  :: 09 January 2023 18:52:29

  for Chinese people NO MEED TO PAY FOR DEPOSIT, while other Nationalities NEED TO PAY FOR DEPOSIT. so my husband told me I don't need to pay for deposit so i went there to check-in under his name.and they asked for deposit,i did not bring any money ,and i only have my husband's credit card(well I can't use it since they only allowed the owner to come in person) . So i waited outside for few hours,,and when my husband came,they said NO NEED FOR DEPOSIT. just wow. i asked why,they said Because foreigners DO PARTY IN THE ROOM unlike CHINESE. THIS IS DISCRIMINATION TO US! why?are they sure chinese don't do parties in the room???

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  Alisa Zhang

  :: 14 October 2022 13:19:12

  According to Macao's official regulations, mainland cities in medium-risk areas of COVID cannot enter Macao within 10 days. I informed Metropark Hotel Macau to cancel the order 5 days in advance and provided evidence that I could not enter Macao due to COVID FACTORS, but I was still deducted more than half of the room fee. The other two hotels I booked, however, were exempt from cancellation, even they were non-cancelable order. Although a scheduled order is of the non-cancelable type, cancellation occurs involuntarily. According to the general provisions of the Civil Law, the parties shall be exempted from the liability for breach of contract in the event of irresistible factors; What's more, the hotel industry itself is an industry that pays attention to humanized service and excellent service. Therefore, no matter for legal or humanitarian reasons, Metropark Hotel should not charge customers liquidated damages. Actually, penalty is not the only solution to this matter, the hotel can choose to reserve the next check-in places for customers instead of return the room fees. Why choose a solution that makes the customer the most uncomfortable? I will blacklist this hotel for my next Macao trip. Definitely, not recommended!