Banyan Tree Macau MO

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comentários 5

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  Jaydenboy 0401

  :: 20 February 2024 21:27:31

  Excellent hotel and excellent service Iwas going down to the lobby and I accidentally went to the wrong floor and an old kind lady went down with me to the elevator. The room is excellent and the pool in the room is great. You would probably get lost in the room

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  Idelia S

  :: 07 January 2024 20:12:22

  We did not get the chance to stay at the Banyan hotel , was fully booked even 2 months prior. But we came to try the Banyan Spa. And it was the best spa experience we had. The receptionist, Phoebe and Heena were very friendly, professional, detail-oriented, and thoughtful. They make sure everything is perfect and that we are taken care well of. Even booked us the restaurant after the treatment. Wow. And the spa room is super spacious, with a lot of amenities and steam room. Our therapists, Chaba and Laima are super skilled, can speak great english, very thoughtful as well always making sure we are comfortable and getting the best experience. Laima even told me stretching tips to make my stiff shoulder better. They truly have given an excellent service and the sincerity of their hearts. Definitely recommended for spa lovers or even first timers! Keep it up!

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  Trevor H

  :: 16 December 2023 21:35:05

  Very poor service in the wedding venue. The waitress spilled the wine on the table and even yelled at the guest for not putting the wine glass in right position. Also, keep on bumping into pregnant woman. Very impolite! Bad attitude and poor service staff, is that supposed to be a five star hotel service?

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  Ame Tsu

  :: 14 November 2023 20:10:14

  Worth the money and so nice place, big rooms ,staffs are very very well mannered and Many pools. Worth the money will come soon again

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  O Mei Neil

  :: 28 July 2023 10:52:35

  I have stayed here years ago in 2015 with superb experience, but seems now always being fully booked for months? Can anyone tell me how to book a room here? Followup reply: dear customer service, u totally did not read my comment or did not try to understand it, can u please read rather than just copy and paste all the replies? I dont even know how to book a room at your hotel, and most of us overseas people cant dial up your macau phone number